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We’d love to hear from you! Whether you have questions about a product, need help with your order, or just want to say hi — feel free to reach out anytime.

Ways to Reach Us

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@sylvalis_official

💌Email

Sylvalis@hotmail.com

OVERVIEW This website is operated by Sylvalis. Throughout the site, the terms “we”, “us” and “our” refer to Sylvalis. Sylvalis offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By doing so, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services. Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or change these Terms by posting updates on this page. Your continued use of the website following changes constitutes acceptance of those changes. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and you have given consent for your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose. You must not transmit any viruses or code of a destructive nature. A breach of these Terms will result in immediate termination of Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason. You agree not to reproduce or exploit any part of the Service without our express written permission. SECTION 3 - ACCURACY OF INFORMATION We are not responsible if information on this site is inaccurate or outdated. The content is for general use and should not be solely relied upon. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. SECTION 5 - PRODUCTS OR SERVICES Some products may be available exclusively online and in limited quantities. We reserve the right to limit sales and to discontinue any product at any time. We do not guarantee that the quality of products will meet your expectations. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order. You agree to provide accurate and updated account information for all purchases. SECTION 7 - THIRD-PARTY TOOLS We may provide access to third-party tools "as is" and are not responsible for your use of them. SECTION 8 - THIRD-PARTY LINKS We are not responsible for third-party websites linked on this site and are not liable for any harm related to third-party transactions. SECTION 9 - USER FEEDBACK By submitting content to us, you grant us the right to use it without restriction. We may remove content that violates our policies or the law. SECTION 10 - PERSONAL INFORMATION Your submission of personal information is governed by our Privacy Policy. SECTION 11 - ERRORS AND OMISSIONS We reserve the right to correct any errors or omissions and to cancel orders if necessary. SECTION 12 - PROHIBITED USES You are prohibited from using the site for unlawful purposes or to violate any laws. We reserve the right to terminate your use of the Service for violating any of the prohibited uses. SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee uninterrupted or error-free service. Our products and services are provided "as is" without warranties. We are not liable for any damages arising from your use of the Service. SECTION 14 - INDEMNIFICATION You agree to indemnify and hold harmless Sylvalis and its affiliates from any claim arising from your violation of these Terms. SECTION 15 - SEVERABILITY If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect. SECTION 16 - TERMINATION These Terms remain effective until terminated by either party. We may terminate the agreement at any time if you violate these Terms. SECTION 17 - ENTIRE AGREEMENT These Terms constitute the entire agreement between you and Sylvalis. SECTION 18 - GOVERNING LAW These Terms shall be governed by and interpreted in accordance with the laws of Singapore. SECTION 19 - CHANGES TO TERMS We reserve the right to modify these Terms at any time. It is your responsibility to review them periodically. SECTION 20 - CONTACT INFORMATION Questions about the Terms of Service can be sent to us via Instagram @sylvalis_official, WhatsApp (+65 8039 5408) or Email sylvalis@hotmail.com.

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