FAQ

✨ What materials do you use?

We use high-quality beads sourced from trusted global suppliers — including Czech glass, lampwork beads, Japanese seed beads, and gold-plated findings. All pieces are carefully crafted to ensure durability and beauty.

🌍 Do you offer international shipping?

Yes, we ship worldwide.

  • Free shipping on orders over USD $40

  • Tiered shipping fees apply to smaller orders (see our Shipping Policy for full details)

đŸ“Ļ Which countries do you ship to?

We currently ship to the following countries and regions:

Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam.

If your country is not listed, feel free to contact us — we’ll be happy to check shipping options for you.

🕰ī¸ How long will it take to receive my order?

  • Processing time: 3–5 business days

  • Estimated delivery:

    • International: 7–21 business days depending on location and customs

     

🔄 Can I return or exchange my order?

Yes! We accept returns within 14 days of delivery — no questions asked.
Earrings and custom orders are non-refundable due to hygiene and customization.

đŸ§ĩ Can I make it myself?

Absolutely! We offer DIY kits that include all the materials you need to recreate our designs. You just need your own tools (pliers, glue, etc.). It’s a fun and accessible way to explore jewelry-making at home.

🎁 Do you offer gift packaging?

Yes. All items come in thoughtfully prepared packaging. Let us know at checkout if you’d like to include a gift note.

đŸ’Ŧ I have more questions.

We’d love to help!